You’ve heard me rave about hiring workers from other countries to help work in different aspects of my online businesses. Below is a step by step story of one recent worker I found on odesk.com. I take a unique approach to finding and hiring the RIGHT PERSON the FIRST TIME. This list will help you do the same thing.
I recently found and hired a fantastic worker in India (I’ll call him Mr S.) for just over $3 per hour. He’s THRILLED to have the work and he keeps us profitable on inventory that might otherwise be unsellable (thin profit margins). He handles many of our listings on eBay. It took me less than an hour of total work, and under a 24 hours start to finish to find and hire him. A day later he was working.
Here’s how it worked:
1. I signed up with odesk.com. They allow you to post jobs for free.
2. To determine what sort of “talent” was available to meet our needs, I performed a “search contracts” search for the keywords “ebay listing” to see what sort of workers were out there. I found hundreds.
3. I read over the “bio’s” of a handful of the “contractors” that came up. (“Contractors” is what Odesk calls their outsource workers) I could have easily hired one of these worker on the spot, but I didn’t (you’ll cause yourself a big headache if you do that). I suggest you go a couple steps further to find the RIGHT worker the first time. The purpose of reviewing this list was to give me an idea of what keywords and descriptions to use when putting together a job description for my own worker.
4. I set up a brief job description using the “post a job” feature. I pulled some keywords from the “bio’s” of the contractors that I’d just seen.
5. IMPORTANT: As part of the job description I included a link to a simple “Jing“* video for each candidate to watch. I made the video in under one minute and it instructed the candidates to provide me a link to a recent eBay auction that they had built and launched (since that would be their job). I also asked them to briefly explain in their own words how they felt about this project, and what their eBay experience was. This does several things for me. It confirms that the candidate has a good internet connection (they can see vide0), it confirms that they understand my spoken English instructions, it gets them to send a unique response back to me instead of just a copy/paste response that could have been written by anyone etc. If I had so desired I could have also requested that they send me back a jing* video response to make communication that much easier (but I didn’t in this case).
6. I received over 60 responses within 12 hours. 80% of them did not follow my instructions to include a link to a recent eBay auction that they had launched. That same 80% was instantly eliminated from my list of potential candidates (Odesk makes it easy to keep track of which candidates are still in the running.)
7. Of the handful of applicants that did make the cut, only about 6-8 of them had good English writing skills. Of those, three were asking for a very competitive pay rate and also had fantastic feedback from other employers (Odesk uses a feedback system much like eBay to rate workers). The decision was easy from there.
8. Bottom line: Hire the most experienced, most qualified and least expensive worker you can find. Narrow down your list by requesting a simple task be performed in their application response.
*Jing is a free and VERY simple “screen capture” video recording tool. I require all my workers to learn to use it because it’s a fantastic way to “show and tell” instructions without a lot of typing. Get it here: techsmith.com/jing.html Watch the demo video here.
For more advanced training on hiring workers from other countries, as well as access to pre-screened and highly qualified workers, please check out the resources offered by John Jonas. He’s my “go to” expert on all things related to outsourcing. Here’s a link to his site: LocalBusinessOutsourcingHelp.com